Health Metrics provides a leading, high-growth, cloud-native, data-driven software solution for the Residential Aged Care, Retirement Village, Home Care and Disability Care sectors in Australia and New Zealand. The Company's flagship product is called eCase. It is an end-to-end, enterprise-wide resident management software solution, which manages all aspects of patient management including clinical (point of care), client management, medication management, billing and reporting.
It's an exciting time of change for the business. We’ve got a newly appointed Executive Leadership team, including new CEO Paul Brindle and big plans for growth. We’re in strong position with support and backing from Tanarra Capital.
Our vision is to be a world leader of intelligent solutions for Health & Social Care. Core to organisational success at Health Metrics, we uphold the values of teamwork, integrity, and innovation in the pursuit of creating great customer experiences. We are a growth driven and customer-centric organisation.
Job Description
What you’ll be doing
As an Implementation Consultant Finance at Health Metrics, you'll collaborate closely with the Customer Success Team to lead the implementation of our eCase product. You'll conduct thorough assessments of current project capacities and timelines, ensuring alignment with client expectations. Participating in scoping, planning, and designing activities, you'll contribute your expertise to ensure successful project outcomes. Additionally, you'll play a key role in setting up and implementing Residential Aged Care, Retirement Village, and Home Care projects across Australia and New Zealand, leveraging your skills to address business needs and provide effective solutions.
In this dynamic role, you'll liaise with internal stakeholders, engaging in meaningful dialogue to understand their requirements and contribute valuable insights to project execution. Your responsibilities will extend to overseeing project change management processes, ensuring smooth transitions and effective adaptation to evolving project scopes. Furthermore, you'll have the opportunity to deliver comprehensive training sessions, empowering clients to maximize the benefits of our software solutions and achieve their desired outcomes.
Desired Skills and Experience
The experience we need from you
Experience in Aged care / Home care financial operations and planning
Experience in Aged care / Home care technology preferred.
You have expert knowledge of the aged care financial system
Experience with Office suit, Share point, Jira, Confluence
